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Enterprise
Enterprise adoption, procurement, and large-scale deployment stories.
Related Coverage
- Anthropic Lets Companies Run Claude's Agent Service Behind Their Own Firewall, but Claude Itself Still Runs Outside It
Anthropic released self-hosted Claude Managed Agents in private beta on November 12. Customers run the agent harness, sandboxes, credentials and session history in their own cloud or on-premises, operating the server, its database and the workers, and send model requests to Anthropic, Amazon Bedrock, Google's Agent Platform, Microsoft Foundry or their own gateway. Claude itself does not run inside the customer's network. Access is by request through Anthropic account teams, and The Next Web reports that some hosted features, such as webhooks and scheduled runs, are missing.
- Databricks Turns Genie Into an Always-On Enterprise Agent, but the Autonomous Part Is Still Only Headed for Preview
Databricks on November 11 announced a second-generation Genie, an enterprise agent that it says runs in the background on its own compute, delegates to sub-agents, tracks long-running work and brings decisions to people through a priority inbox and email. Every action is grounded in Genie Ontology, a model of a company's definitions, metrics, people and processes, and governed by Unity Catalog and Unity Gateway. Genie and Genie Ontology are generally available; the always-on Genie, Genie Search and Ontology Manager are coming soon to preview and beta programs.
- United Airlines Bars Unauthorized AI Agents From Booking and Check-In, and Extends the Ban to Travel Agencies
United Airlines said on November 11 it is restricting unauthorized third-party AI agents from its website, app and booking channels, including indirect use through travel agencies and aggregators, Reuters reported. United's policy page says agents may still help with research but may not search, book, buy, manage or check in on its platforms without permission, and that automated check-in could breach FAA and DOT rules. Bookings made by agents before November 11 will not be cancelled. JetBlue's president said airlines should follow customers' lead.
- Disney Takes Its Imagineering AI Pilot Company-Wide, Building Private Models on Its Own IP With Adobe
Disney and Adobe struck a multi-year deal, announced November 9, to co-develop custom generative AI models trained on Disney's intellectual property through Adobe's Firefly Foundry, Reuters reported. Work starts with Disney's parks division and StudioLAB, then ESPN; the models will be private and proprietary to Disney. It widens a collaboration Adobe announced with Walt Disney Imagineering in June. Financial terms were not reported.
- Mistral Studio Adds Managed Agents and Apps, With the Agent Runtime Still in Public Preview
Mistral says it is expanding Studio with managed agents — including skills, sandboxes, subagents, hooks, approvals and tracing — and with enterprise apps that provide hosting, authentication and access controls, plus workflow upgrades such as event triggers, a visual graph and resumable runs. The pitch is paired with Mistral Large 4, also called Le Chonk. Documentation for Managed Agents states that the feature and the Agents SDK are in public preview. Mistral says Studio can run in the cloud, a customer's VPC or on-premises.
- Anthropic Opens a Claude Enterprise Security Center in Beta and Makes Inference Hooks Generally Available
Anthropic has added a security center, in beta, that compares an organization's Claude settings with Anthropic's recommended configuration and can export a report. Inference hooks — prompt hooks and pre-tool-call hooks that send prompts and tool calls to a customer's existing data-loss-prevention and security tools — are now generally available. Other additions, several of them still in beta, include a parent-level admin console at admin.claude.com, Admin API member sign-out, a self-serve IP allowlist, Claude Desktop controls aimed at shadow IT, and an endpoint-detection sensor that can run inside the local Cowork virtual machine in detection mode.
- Apple Cuts Some Engineers' Daily AI Budgets to $200 From $300 and Plans Deeper Cuts, Bloomberg Reports
Apple lowered the daily AI spending cap for some engineers to $200 from $300 last month and plans further cuts for some teams to as little as $100 a day, Bloomberg reported on November 4, citing people familiar with the change. Groups outside engineering already capped at $100 could go to $25, and staff can ask senior leaders for exemptions. Apple has not confirmed the report.
- Salesforce Agrees to Buy Cresta for Its AI Voice Agents, Its Third Acquisition Since October 20; The Information Reports a $2.7 Billion Price
Salesforce signed a definitive agreement on November 2 to acquire Cresta, whose AI voice agents handle customer calls for companies including Marriott, Comcast and Alaska Airlines, and plans to combine it with Service Cloud. Salesforce did not disclose a price; The Information reported $2.7 billion, citing a person familiar with the deal. The deal follows Salesforce's agreements to buy Braze and Rune Technologies and is expected to close in Salesforce's fiscal first quarter of 2028.
- Revolut Made a Self-Hosted Chinese Open-Weights Model Its Default for 2,000 Engineers and Says AI Coding Now Costs About a Tenth
Revolut says it cut its AI coding inference costs by roughly 90% in under a year by making self-hosted Z.ai GLM models, now GLM-5.3 on 56 Nvidia B200 GPUs, the default for about 2,000 engineers instead of relying mainly on services like Claude Code, The Register reported. Its infrastructure lead said cheap tokens led engineers to hand debugging and ticket work to AI. Commercial models remain for vision and other exceptions.
- Goldman Sachs Takes Claude Code and GitHub Away From Traders and Bankers, Ending Its Vibe-Coding Experiment Outside Engineering
Goldman Sachs has limited AI coding tools including Anthropic's Claude Code and Microsoft's GitHub to its engineers, Bloomberg reported on November 2, citing internal guidance updated in October. Some traders had been using the tools for work such as monitoring client trading flows. A Goldman spokesperson cited 'a variety of factors including productivity and risk management' and said the experimentation phase is over.
- OpenAI Signs Four Abu Dhabi Deals, Putting Its Frontier Agent Platform Inside ADNOC and Turning Government Rules Into Machine-Readable Code
Abu Dhabi's Crown Prince witnessed OpenAI signing four agreements on November 2. ADNOC, with G42's Inception42, says it will be the first energy company to deploy OpenAI Frontier, starting with field master planning and valuing crude barrels. Abu Dhabi's government launched a pilot that turns regulations into machine-readable form for compliance checks. Mubadala signed on for investment analysis, and Inception42 signed a five-year deal. No dollar values were disclosed.
- Salesforce Agrees to Buy Defense Logistics Startup Rune Technologies for Missionforce; Resilience Media Reports a $375M Price
Salesforce signed a definitive agreement on October 29 to acquire Rune Technologies, a 2024 startup whose software forecasts and plans military supply needs in places with little or no connectivity, and fold it into its Missionforce defense business. Salesforce did not disclose a price. Resilience Media, citing two sources, reported $375 million in shares and cash, about three times Rune's last PitchBook valuation of $127 million by our calculation. Closing is expected in Salesforce's fiscal fourth quarter.
- ServiceNow Fell 27% in Its Worst Day on Record After a Quarter That Met Forecasts but Guided to Slower Bookings Growth
ServiceNow shares sank about 27% on October 29, their worst day on record, after third-quarter subscription revenue rose 21% and the company raised its AI contract-value target to $1.7 billion. Investors focused instead on guidance for 18.5% growth in current remaining performance obligations, below the 19.4% Wall Street expected, and on fears that AI agents will erode traditional software.
- Serval Raises $150 Million at $3 Billion, and Part of the Money Pays for Humans to Build Its AI Automations
IT-automation startup Serval raised a $150 million Series C led by Sequoia at a $3 billion valuation, triple its December price, Reuters reports. CEO Jake Stauch pitches it as a replacement for platforms like ServiceNow. Serval is also hiring more than 100 automation engineers for a services unit, ProServal, that builds automations inside customers. Revenue is undisclosed; growth figures are the company's own.
- ServiceNow Workflows Now Run Inside ChatGPT; the Joint OpenAI Security Product and Codex Integration Wait Until 2027
OpenAI and ServiceNow expanded their partnership on October 28. A ServiceNow plugin in OpenAI's marketplace, available now, runs ServiceNow workflows from ChatGPT under existing permissions. A joint security product is due in early access in January 2027 and generally in the second quarter, and Codex integration with ServiceNow's AI Workflow Factory is planned for 2027. No financial terms were disclosed.
- Anthropic Shows Claude Enterprise Admins What Each Team's AI Spend Produced, and Lets Them Pool Budgets
Anthropic made smart reports, in-app surveys and pooled group budgets generally available for Claude Enterprise on October 28. The reports summarise a sample of transcripts to show workstreams, spend and friction; Anthropic says they are not for individual performance reviews. TechCrunch cited Jellyfish data showing spending on AI coding tools up tenfold this year.
- Hyphenate, Formerly Maximor, Raises $45 Million for AI Agents That Run Corporate Finance Work
Hyphenate, a New York-based maker of AI agents for corporate finance teams that rebranded from Maximor less than a month ago, announced a $45 million Series A on October 27 led by Nexus Venture Partners, bringing its total funding to $54 million. The company says its revenue grew 86 times and its customer base 11 times in the 12 months since its seed round, figures it did not break down further.
- Hex Raises $100 Million at a $1.2 Billion Valuation and Rewrites Its Analytics Product From Scratch for AI Agents
Data-analytics company Hex said on October 27 that it closed a $100 million round at a $1.2 billion valuation, led by Peak XV and 137 Ventures, and launched Hex 4.0, which CEO Barry McCardel describes as a from-scratch rewrite built around code and AI agents. FinSMEs, which names Peak XV as the sole lead, describes the valuation as post-money. The product claims are Hex's own; we found no independent review of Hex 4.0.
- Fragment Launches With $56 Million for Procurement Agents It Prices on Work Completed, Not on Seats
Fragment, a San Francisco enterprise AI company, launched on October 28 with $56 million in total funding, including a Series A led by 8VC and a seed round co-led by General Catalyst and A*. Its agents investigate and resolve purchasing and payment exceptions, such as invoice discrepancies and order changes, across a manufacturer's existing systems. Fragment says it prices on work its agents complete rather than per user, and names Graybar and CNX as customers. It gave no performance figures.
- Circuit Mind Raises $25 Million and Launches AI Agents That Check Circuit Board Schematics Before a Prototype Is Built
London-based Circuit Mind said on October 28 it raised $25 million, including an $18.5 million Series A led by Norwest and a previously unannounced seed round led by Third Prime, bringing its total to $33.4 million. It also launched AVE, which uses AI agents to check designs against component datasheets and a company's design rules, aimed at errors usually found only after boards are manufactured. Customer results it cites, including a Los Alamos design finished in about four hours, are mostly for its design tool, not the new verifier.
- Casap Raises $56 Million to Help Banks Catch Cardholders Who Falsely Dispute Their Own Purchases
Casap, which sells AI agents that handle card disputes and chargebacks for banks, said on October 28 it raised a $56 million Series B led by Base10 Partners, with Experian and Synchrony joining as strategic investors. The round brings its total funding to $90 million. Casap says customers have cut first-party fraud losses by up to 51% and resolve disputes in 8 days instead of as long as 90. Those results are the company's own; it declined to disclose a valuation, Fortune reports.
- Avante Raises $30 Million to Build AI Agents for Corporate Benefits Teams
Seattle-based Avante, which makes AI software for companies' employee health and benefits teams, announced a $30 million Series A on October 27 led by Frist Cressey Ventures, bringing its total funding to $40 million. The company says it has more than 70 customers and that its agents can compare vendor contracts with actual claims and prepare renewals. Its customer, bookings and renewal figures are its own, relayed by GeekWire.
- Nevis Raises $70 Million for AI Software for Wealth Advisers; A Source Tells Fortune the Round Values It at $500 Million
Nevis, a startup that sells AI software to wealth-management firms, announced a $70 million Series B on October 26, led by EQT Ventures, with Charles Schwab and QuantumLight joining existing investors; total funding is $110 million. Fortune reports, citing a person familiar who asked not to be named, that the round values Nevis at $500 million; the company has not disclosed a valuation in the sources we read. Nevis says assets on its platform grew from $50 billion to $700 billion this year, a figure the company supplied and we could not verify.
- Claude on Google Cloud Gets an Anthropic-Managed Option, Now Generally Available, With the Full Claude Platform and Google Billing
Anthropic and Google Cloud announced on Oct. 22–23 the general availability of Claude Models on Google Cloud (Anthropic managed). Anthropic runs the service and is the data processor, while customers sign in with Google Cloud IAM, pay on their Google Cloud bill and draw down existing commitments. The Google-managed option remains for customers that need Google as data processor or strict data residency.